For retailers
Claude, implemented and managed for your retail business.
Customer lists, card data, vendor terms, and staff schedules are already flowing through AI tools on personal accounts. Card data has rules of its own, and your customers' data is yours to protect.
Already happening
What your staff are doing today.
Not to assign blame. The assessment starts by finding it, tool by tool, so the ungoverned path can be replaced with a governed one.
- —Writing product copy, emails, and promotions from customer purchase histories
- —Vendor negotiations and reorders drafted from cost sheets and contracts
- —Customer service replies with order and card details in the conversation
What already binds you
The rules did not change when the tools did.
Every finding in the report is tied to the duty or standard it falls under, so the fix is defensible to whoever asks.
- —PCI DSS, for anything that touches cardholder data
- —Your privacy policy and the customer data commitments in it
- —Vendor and franchise agreements with confidentiality terms
The assessment
Two weeks. Fixed fee. You keep the report.
Two weeks inside your retailer. We find where AI is already in use, which client information it touches, and under what policy — interviews with the people doing the work, a review of the tools they actually use, and a walk through the policies you already have.
A baseline Company Skoor — your score against the published rubric — and a written finding for every gap, tied to the duty or standard it falls under, with a remediation plan priced for phase two. Yours to keep whether or not you continue.
A fixed fee, quoted on your size before you commit and fixed once quoted. If you go on to implementation, the full fee is credited against it.
If you continue: Claude on your own devices, a written profile per role, connectors allowlisted, the audit trail wired to a store you control, staff trained. Then annual maintenance, with every agent scored continuously.
Rubric v1.0 is scoped to CPA firms. A rubric for retailers is published here before the first engagement, and the standards it tracks are named in the report. The rubric →
What a deployment looks like
A written profile per role.
Permissions scoped to what that role may touch, connectors allowlisted, review where the work goes out under your name. Examples, not a menu — yours are written from the findings.
- —Marketing — copy and campaigns from approved product and customer data only
- —Operations — vendor and inventory work, connectors scoped to the point of sale and the ledger
- —Customer service — replies with no card data in the tool, ever
Why the number is worth something
Start with the assessment.
Two weeks. A fixed fee, quoted on your size and credited in full against implementation. A baseline Company Skoor and a written finding for every gap — yours to keep either way.
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Claude is a product of Anthropic, PBC. Skoor is an independent implementer and is not affiliated with or endorsed by Anthropic. A Skoor scores controls; it is not a legal opinion.